Phone Number

North American Private Accommodations




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Before, during and after booking, we're here to help with any questions or problems you may have.

Just call our expert reservations team on
1-(416)-821-5399, or email your enquiry to

Rates Chart

N.A.P.A Inc Preferred Guest Program (PGP)

Any Room. Anywhere. Anytime.

About the Program

For a quick introduction to the NAPA Preferred Guest program and to make it easy for you to discover how you can be rewarded as much as possible, take a moment to browse this information.

Simply leave your security deposit with us after your first stay and be eligible for a 5% discount on your next stay or complimentary housekeeping service during your stay and other member benefits. Benefits can be experienced by you, family, friends, or your guests at any time during the year

Stay 30 days or more is eligible for a 5% discount on quoted rates or 2 complimentary professional housekeeping services. Booking for 14 nights or more is eligible for a 5% discount or 1 complimentary professional housekeeping service.

Avoid paying credit card related exchange and transactions fees by leaving your security deposit with us if you plan to travel again.

Your security deposit is fully refundable to you at any time upon request. No fees are associated with being part of this program.

Rewards when you want them

To experience the benefits simply let us know when you reserve a suite that a security deposit is already on file with us!

Plus, unlike most other loyalty programs, your benefits & eligibility will never expire.

How to be part of the Preferred Guest benefits program

It's easy and fast.

  • Simply let us know you when you confirm your booking that you wish to be part of this program or
  • Inform us on departure you wish to leave your security deposit or
  • Anytime during your stay send us an email and confirm you wish to be part of the preferred 
guest program.

No blackout dates, so you can stay any time to use these benefits!

A Quick Tip!

If you refer a family or friend to us we will extend the 5% discount to them when a suite is reserved. Guest has option to choose complimentary housekeeping instead.

Member Benefits

So that you can be rewarded as much as possible, we offer you more privileges the more you stay. These benefits include:

  • Cash discounts or complimentary housekeeping on your recurring stays with us!
  • Priority early check-in and late check-out at no charge*
  • Complimentary registration. NAPA will cover any registration costs that are required to be paid at any of its properties
  • You save any credit card related exchange & transaction fees on your security deposit.
  • Use rewards and benefits whether in Mississauga or Toronto
  • Preference for free upgrades on room bookings*

* Subject to availability at all times to best assist in house guests and upcoming travellers For further details or any questions or concerning please contact